SpiceJet Customer Care and Toll Free Number

Customer Care – Reservations (24 Hours)
Mobile :+91 987 180 3333 +91 965 400 3333
For any Feedback / Suggestions / Complaints, please email at
custrelations@spicejet.com
Online Feedback: http://www.spicejet.com/Feedback.aspx

SpiceJet Ltd.,
319, Udyog Vihar,
Phase IV,
Gurgaon – 122016
Haryana,
India.

Mobile : +91 987 180 3333 +91 965 400 3333

Website: http://www.spicejet.com/

Grievance Addressal –
For grievance, concerning Civil Aviation Requirement, Section -3, Air Transport, Series M, Part IV

write to the following:
Contact details of Nodal Officer & Appellate Authority from SpiceJet:

Nodal Officer: Ms. Varuna Ahlawat
E-Mail: nodalofficer@spicejet.com
Work Timings : Monday – Friday – 09:00 Hrs – 18:00 Hrs
Contact No. : +91 124-3913939

Appellate Authority: Mr. Kamal Hingorani
E-Mail: appellateauthority@spicejet.com
Work Timings : Monday – Friday – 09:00 Hrs – 18:00 Hrs
Contact No. : +91 124-3913939

Grievance Redressal Procedure:
The below is the procedure for any grievance redressal:
Passenger first writes to Customer Relations on custrelations@spicejet.com and SpiceJet’s Customer Relations assigns a unique Customer Relation Number to the Customer when he registers his/her Grievance at SpiceJet Customer Care. If you are not satisfied with the response of SpiceJet’s Customer Relations, then you may contact the Nodal Officer quoting your unique Customer Relation Number at nodalofficer@spicejet.com If you are still not satisfied and wish to appeal, you may appeal with our Appellate Authority at appellateauthority@spicejet.com quoting your unique Customer Relation Number.

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